With 90% of CyberTipline reports resolving internationally, it’s imperative that there is a referral system in place enabling a global response to CyberTipline reports. The NCMEC Case Management Tool (CMT), developed with financial support from OJJDP and Meta, enables NCMEC to securely and quickly share reports with law enforcement around the world.
The CMT allows law enforcement in the U.S. and abroad to receive, triage, prioritize, organize and manage CyberTipline reports. Through robust and customizable data display, dashboards and metrics, law enforcement users can tailor their report queue for more immediate triage and better response. It also helps police agencies refer reports to other law enforcement agencies for a more targeted response. The system helps NCMEC notify law enforcement of high priority reports.
In support of easier adoption and use by international users, the Case Management Tool fields and interface are available in eight languages (English, Spanish, French, German, Portuguese, Arabic, Hindi, Thai) with additional translations planned. Domestically all Internet Crimes Against Children task forces, the Federal Bureau of Investigation and Homeland Security Investigations also have access.