24-Hour call center

The National Center for Missing & Exploited Children® Call Center operates 24 hours a day, 7 days a week. If you have information about a missing child or suspected child sexual exploitation, report it to 1-800-THE-LOST® (1-800-843-5678).

 Caller location
 Toll-free/Phone-free number
 USA
 1-800-843-5678
 USA TDD
 1-800-826-7653
 Australia
 011-800-0843-5678
 Canada
 800-843-5678
 Europe
 00-800-0843-5678
 Hong Kong
 022-800-0843-5678
 Japan
 011-800-0843-5678 or 0062-800-0843-5678
 Mexico
 001-800-843-5678
 South Korea
 001-800-0843-5678
 Taiwan
 00-800-843-5678

NCMEC's Call Center offers

  • Toll-free numbers for all the countries/regions listed above.
  • Recording of all calls.
  • Caller ID.
  • Language services.

NCMEC's Call Center receives calls for service from

  • Families and law enforcement agencies reporting a missing child and seeking assistance in their search.
  • People reporting the sighting of a missing child.
  • People requesting safety information to better protect their children.
  • People reporting child sexual exploitation.
  • Professionals seeking resources to assist in missing and sexually exploited child cases.
  • Families needing reunification assistance once their child is found.

NCMEC's CyberTipline®

CyberTipline

NCMEC operates the CyberTipline which receives tips and leads regarding suspected crimes of child sexual exploitation. To report child sexual exploitation online, visit NCMEC's CyberTipline or call 1-800-843-5678.

National Runaway Safeline

National Runaway Safeline

NCMEC's Call Center has established a system of networking calls regarding runaway children to the National Runaway Safeline in Chicago, Ill.


This sharing of information ensures both agencies can speak with the caller about the runaway child to learn any necessary facts needed to best assist without either organization duplicating services or efforts. Visit the National Runaway Safeline online at www.1800runaway.org.